Information we collect
We collect information you submit, such as your name, email address, company, support messages, and account details. We may also collect basic device, browser, IP address, usage, and diagnostic data when you use our websites or products.
Payments
Payments are processed by our authorized merchant-of-record or payment provider. We do not store complete payment card details. The provider processes payment and billing information under its own privacy terms.
How we use information
We use information to provide and secure our services, manage accounts and purchases, respond to support requests, improve product performance, communicate service updates, and meet legal obligations.
Sharing
We do not sell personal information. We share information only with service providers that help us operate our business, when you direct us to, during a business reorganization, or when required to comply with law and protect legitimate rights.
Retention and security
We retain information only as long as reasonably necessary for the purposes described here, including legal, accounting, and security needs. We use appropriate technical and organizational safeguards, though no online system can be guaranteed completely secure.
Your choices and rights
You may unsubscribe from marketing messages at any time. Depending on your location, you may request access, correction, deletion, restriction, or a copy of your personal information. We may need to verify your identity before fulfilling a request.
International processing
Our providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers.
Children
Our services are intended for business users and adults and are not directed to children under 13. We do not knowingly collect personal information from children.
Contact
For privacy questions or requests, email hello@ravtechie.com.